Nov 2011 - Present: System Engineer
Jomche Consulting (self-employed)
• Triage and maintenance of legacy code
• File system recovery tool
• Custom MIDI file conversion tools
• Disk triage tool for hard drive repair company
• Log archive tool for WiderNet eGranary servers
• Reverse engineering of proprietary tools
• RAID-5 software implementation
• Small iOS projects
Mar 2006 - Oct 2011: System Engineer
Einstein Noah Restaurant Group (ENRGI)
• Tier 3 support for 450 store restaurant chain
• Automating and training system build process
• Development of custom support tools
• Integrating new code with legacy applications
• Evaluation and testing of store systems
• Documenting troubleshooting procedures
• 24x7 On-call support for help desk and vendors
Mar 2005 - Mar 2006: Helpdesk Analyst
Einstein Noah Restaurant Group (ENRGI)
• First-level support for restaurant managers
• Radiant Lighthouse, Verimacs ReMACS
• Back office, POS, broadband hardware
• Support for enterprise and field users
Nov 2000 - Mar 2005: Consultant
Jomche Consulting (self-employed)
• Development of namespace abstraction library
• Small research software prototypes
• Windows performance monitoring client
• Maintenance of open source projects
Jan 2003 - Dec 2004: Contract Employee
Volt Technical Services
• Deployment of load-testing environments
• Automating business processes with scripts
• Field technician and field technician coordinator
Feb 1998 - Oct 2000: System Administrator
CSOps, CS Department, University of Colorado
• Support of NT4 in heterogenous environment
• Unix/NT integration: Samba, Cygwin32
• Building Unix packages for Win32 tools tree
• Deployment of locked-down NT4 academic lab
• Developer support for researchers
• Mentoring of undergrad \& high school students
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Sep 1994 - Sep 2000: 31R: Radio Operator
143D Signal Co, Colorado Army National Guard
• Microwave link engineering and mission support
• Unit liaison for signal mission during FTXs/ATs
• 1998 Soldier of the Year, 89th Troop Command
Jan 1997 - Dec 1997: Network Administrator
Kaiser Technology Group, Brighton CO
• Support of NT-based web hosting environment
• Application support for in-house staff
Jul 1996 - Dec 1996: Web Developer
Kaiser Technology Group, Brighton CO
• Web application development for small startup
• Web sites for Hospitals and Health Orgs
Jun 1996 - Jan 1997: Student Sysadmin
CS Department, University of Colorado
• Support of undergraduate Unix labs
• Building and installing software packages
• Assistance for faculty, TA's, and students
Feb 1996 - Jun 1996: PC Technical Support
PC-Helpline, Boulder CO
• Cofounder of tech-support startup
• Over-the-phone technical support
• PC troubleshooting and repair
1992 - Jun 1995: PC Technical Support
Cedaredge Computer Doctor
• Self-employed during high school
• Over-the-phone and on-site PC technical support
Summer 1993 - Fall 1994: Layout & Design
Towne and Country Printing
• Typesetting, Layout, and Graphic Design
• Brochures, Fliers, Business Cards
• Client technical support, data conversion
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